Dunkin Donuts Jobs for BAKER – Shift Leader

Website Dunkin Donuts

Job Description:

Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.


Job Responsibilities:

  • Support the Restaurant Manager in meeting operational goals and execution
  • Communicate shift priorities, goals and results to restaurant team members
  • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
  • Perform all responsibilities of restaurant team members
  • Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
  • Ensure Brand standards are met throughout shift including preparation of food and beverages
  • Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
  • Provide great guest service and coaches restaurant team members to do the same
  • Schedule restaurant team members for shifts
  • Support the training of restaurant team members as needed
  • Manage Inventory throughout the shift
  • Communicate clearly with the next Shift Leader to help prepare him/her for shift
  • Ensure Food Safety standards are met

Job Requirements:

  • Repetitive motion including bending, stooping and reaching
  • Working in a small space
  • Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
  • Standing on feet
  • Wearing a headset
  • Fluent in spoken and written English
  • Basic computer skills
  • Previous leadership experience in retail, restaurant or hospitality preferred.

Job Details:

Company: Dunkin Donuts

Vacancy Type: Full Time

Job Functions: Other

Job Location: Baltimore, MD, US

Application Deadline: N/A


Apply Here


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