Walgreens Careers for Pharmacy Technician

Website Walgreens

Job Description:

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you’ll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

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Job Responsibilities:

  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with most valuable customers.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
  • Takes customer to OTC aisle when possible to assist in locating products.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Assists pharmacists in scheduling and maintaining work flow.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
  • Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

Job Requirements:

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Prefer six months of experience in a retail environment.
  • Prefer PTCB certification.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Job Details:

Company: Walgreens

Vacancy Type: Full Time

Job Functions: Customer Service

Job Location: Woodstock, GA, US

Application Deadline: N/A

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